Promote Patron Engagement Increase Circulation Stats

Hublio is a modern Patron Driven Acquisition tool for Public Libraries. Patrons are empowered to discover, recommend and reserve forthcoming titles. They feel acknowledged and valued whilst helping your library build relevant collections and identify changes in lending trends to better develop your collection profiles

Driven by curated lists of new and forthcoming titles from all major and niche publishers

The benefits of

Patron Driven Acquisition

Patron Driven Acquisition has numerous benefits to offer Public Libraries. The role of libraries has moved from passive provision of books on shelves to more active engagement with patrons. Implementing a PDA program not only engages patrons, it also improves the whole acquisition process.

Promote Patron Engagement: Engage patrons in the purchasing process. Give them a view of forthcoming titles. Allow them to recommend what they would like to see added to the collection.
Increases Circulation: Research indicates that acquisitions through a PDA program have higher circulation rates than those acquired through other channels.
Increased ROI on Acquisitions: Acquisitions triggered by patron demand ensures that budgets are applied to titles that are used. Avoid wasted spending.
Build Relevant Collections: PDA transforms acquisition from more speculative buying to targeted purchases of what patrons want.
Frees Up Staff Time: Introducing a PDA programme brings efficiencies to the acquisition process. Less time is spent on running surveys, organising selection days, sorting through suggestion boxes and managing general acquisition activities.
Recognises Patron as a Valued Partner: Express appreciation for the patron as valued partner. PDA's are a cost effective customer service orientated initiative.
Streamlined Acquisition Process: PDA programs streamline an otherwise lengthy selection and ordering process.
Maintain Control: Set rules and maintain ultimate control over which titles are ordered. Staff still have ultimate resposibility for approving acquisition decisions.

Books acquired through this user-initiated program have higher circulation rates than books acquired through the normal selection channels. The difference is quite large, a mean of 4.1 compared to a mean of 2.4.

Stewart Saunders

Associate Professor of Library Science, Purdue University

PDA the Hublio way

Hublio provides true Patron Driven Acquistion in an innovative and modern way

Why Hublio?

Hublio has a number of features and benefits which set it apart

Vendor Neutral: Hublio doesn't tie you in to any specific vendor. You can order from your preferred supplier.
Full LMS Integration: Integration with your LMS to check OPAC for item holdings and allow the Patron to "Recommend", view “Availability by Location” and "Reserve" depending on status.
Curated Lists of Books, DVD's and Music: Lists have been curated by industry experts. In addition to having the ability to choose which physical formats you’d like to include, you’re also able to customise what lists are shown within each format.
A web-based application with your branding applied: Your Hublio site is branded with your Logo and unique URL.
Optional email service to notify your patrons when a title becomes available to reserve: Once a title that a patron recommended becomes available to the reserve, the patron is sent an email containing a link to make a reservation.
Integrated ordering carts: Automated integration with MDM Entertainment and MDM Print ordering systems. Includes the ability to capture patron barcode numbers for seamless integrated order loading.

Administration Features

Hublio's Administration features provide a dashboard, reports and processes which bring efficiencies and time savings to the acquisition process.

Recommendation and Reservation Reports: Date driven reports covering patron recommendations and reservations placed.
Patron Visits and Pageviews: Google Analytics style graphs and reports covering patron visits and pageviews.
Action Reports: Suggestions for purchase, ready for integrated order loading into vendor systems. Automated conversion of patron recommendations to reservations through the LMS

Numerous benefits for Patrons

Demonstrate your commitment to have your communities play their part in developing yours and their library collections.

Browse, recommend and reserve: Allow patrons to browse lists of forthcoming titles to recommend titles for purchase or place reservations on titles held through your OPAC.
Full LMS Integration: Integration with your LMS to check OPAC for item holdings and allow the Patron to "Recommend" or "Reserve" depending on status. Seamless patron authentication through SIP2 and API ensuring full transparency of patron engagement.
Rich patron facing experience: View comprehensive title metadata including publication dates, jackets, author bios, ratings, film trailers and much more.
Manage their activity in “My Space”: Patrons have their own area to track what they recommended and reserved.

Learn More Book a Hublio demo today

Let one of our consultants run you through the Hublio platform and answer all your questions.

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Frequently asked questions

: No Hublio is a tool to aid and inform the process. You have ultimate control over what is ordered
: Hublio Supports various authentication methods such as API, SIP2 and membership sequence number recognition. Your library service will receive a unique Hublio URL to direct patrons via web link to the Hublio service directly from your library service’s website.
: Hublio supports APIs with most Library Management System providers so titles are cross checked with your library service’s catalogue prior to Hublio displaying an option for a patron to “Recommend” the title. For titles held by your library or on order, your patron will have the option to place a reservation on that title directly through Hublio.
: Hublio provides your library staff with the controls to be able to customise what formats and lists are made available in the Hublio service.
: Hublio will provide your library service with administration access that includes an overview and reporting module for patron visits, pageviews and total recommendations received by format. All reporting can be date specific and are available to print or export.
: Yes. Hublio provides your library service with the flexibility to be able to purchase titles recommended from a preferred supplier of your choice. Hublio does partnership with MDM Entertainment and MDM Print to create an automated seamless process so orders carts are created including requesting patron member numbers.
: Hublio provides technical support, Monday to Friday, 8am to 5pm.
: Hublio works as a subscription model and is billed annually. The billing for this service is facilitated by MDM Entertainment Pty Ltd, who is a supplier on many preferred suppliers lists such as Local Buy, LGP, MAV, WALGA and Procurement Australia.

Contact information

MDM Entertainment
22/34 Abel Street
Jamisontown
NSW 2750
Australia

Phone number: +61 (02) 4732 3480

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